Register

By registering for the meeting, you agree to abide by the following policies and procedures. 

Cancellations and Refunds

See our Refund Policy below or our separate Exhibitor Policies on our  Exhibit, Sponsor, & Advertise page.

Code of Conduct

AIC and FAIC are dedicated to providing a positive experience for everyone participating in a conference, workshop, or other event, regardless of race, religion, gender, sexual orientation, gender identity and expression, disability, and physical appearance.

We expect event participants to maintain a cordial tone and respectful attitude during any and all exchanges. Instances of mistreatment, including abusive, harassing, or threatening behavior toward other attendees, organizational staff, host and/or venue staff, or anyone connected to the event or venue will not be tolerated.

If you feel you have experienced such behavior, please report the incident as soon as possible. Reports can be made at the registration desk or event host or by emailing an AIC or FAIC staff member (AIC Annual Meeting: rseyler@culturalheritage.org, FAIC events: Deputy Director Tiffani Emig at temig@culturalheritage.org). At all times, we will protect your confidentiality.

If a participant engages in behavior that violates this code of conduct, we may take any action we deem appropriate, including warning the offender or their expulsion from a session, event, or entire meeting with no refund.

Guests

• Guests are permitted on tours and in receptions as long as they have a ticket under a meeting registration. If a guest wishes to attend any lunches, sessions, or workshops, they must purchase their own registration.
• You may add guests during the registration process, or modify your registration to include them at a later date.
• There is a limit of two guests per full meeting registration without prior approval. All guests at tours and receptions must have purchased a ticket.
• The minimum age to attend a tour or reception is 12 years of age.
• Please do not use the guest function to register multiple meeting attendees under one registration.

Registration Rates

• The base in-person registration fee includes name badge, registration materials, general and specialty sessions, exhibit hall reception, coffee breaks, and exhibit hall access. In addition, access to the recorded sessions will be available until Oct. 31, 2025. The registration fee does not include hotel accommodations, transportation (except to a ticketed event where noted), meal functions, tours, or workshops.
• The base virtual registration fee includes access to the live stream and recorded sessions for one person.
• If you are mailing in registration forms, they must be postmarked by the last date in that price range to qualify for special rates. 
• Membership dues must be paid in full for the year of the meeting you are attending to qualify for member rates. If you do not have a current 2025 AIC membership by the 2025 meeting in Minneapolis, you will be asked to renew your membership or pay the difference between the member and non-member rate before receiving your registration materials.

Ticketed Events

• Register early, as space is limited for tours, workshops, and meal functions.
• Ticketed events are only available to individuals who are registered for the overall meeting.
• Daily registrants are entitled to register for ticketed events happening on the same day only; attendees planning to register for sessions or ticketed events scheduled on different days must register for the full meeting.
• We are cashless on site. If you wish to purchase tickets onsite, please bring a credit/debit card or check book.

Smoking

We practice a non-smoking policy at all meeting sessions and events.

Attire

The attire for all annual meetings events is business casual.

The refund policy below attempts to balance the needs of being compassionate and flexible with registrants who find out at the last minute that they can no longer attend the meeting with the need to keep registration rates as low as possible.

• We will refund registrations made in error up to a week after booking.

• We will refund double bookings. This includes one person purchasing two base registrations or double booking yourself in two events at the same time.

• If an individual registrants opts to receive a credit for a refund, the will remain attached to their individual profile, even if their employer paid in the original transaction. If your employer wants a different person on staff to potentially use the credit, please communicate thatat the time of the refund.

This policy addresses attendees only; there is a separate policy for Exhibitors.

Email questions to meetings@culturalheritage.org.

Base Registration

(does not include other ticketed events)

Up until January 1, 2025 – Any attendee may receive a 100% refund in the same form of payment used to purchase the registration. In addition, if the registration is being paid for by an institution or company, the registration may be transferred to another person.

From January 2, 2025, to April 30, 2025 – All in-person registrations may be exchanged for a virtual component registration. The in-person registration may also be rolled over completely to 2026.

After April 30, 2025 – Any in-person base registration may be rolled over to 2026 or exchanged for a virtual component registration for anyone. The registration may also be 100% rolled over to 2026.

In extreme cases, when the rollover option will not work, we may make exceptions at our sole discretion to the refund policy. Any "no-shows" to the annual meeting will not receive a rollover to 2026, except in the case of rare extenuating circumstances.

Workshop, Tours, and Ticketed Events

While we understand that your travel plans can change, most events run on very tight budgets and one or two registrations can make the difference between breaking even or breaking our budget for the event. Workshops and events are different every meeting, so transferring to the next year is not possible. In the past, we have had a "no refunds or credits" policy for workshops, tours, and ticketed events, but we have now updated the policy to the following:

Up until January 1, 2025 – Any registrant will receive a 100% refund for the workshop, tour, or ticketed event. In addition, any registrant can transfer a registration for a workshop, tour, or ticketed event to another registrant.

From January 2, 2025, to April 15, 2025 – We will make refunds and exchanges on a case-by-case basis.

After April 15, 2024 – We will not allow any refunds or exchanges to workshops, tours, and ticketed events unless the event is sold out with a wait list. If we can resell your ticket, we can offer you a credit in amount originally paid. If you can’t make a workshop or tour at the last minute, please email us as soon as you can at meetings@culturalheritage.org. 

We give full refunds to registrants who register for events, tours, and ticketed events that we have to cancel.